Privacy Policy

Last Updated: 01/08/2025

Welcome to HopeNest.pk. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

By using HopeNest.pk, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Details: Name, email, phone number, shipping address.
Payment Information: Credit/debit card details (processed securely via third-party payment gateways).
Device & Usage Data: IP address, browser type, pages visited (for analytics).
Cookies: To enhance user experience (you can disable them in browser settings).

2. How We Use Your Information

Your data helps us:
✔ Process orders and provide free home delivery across Pakistan.
✔ Improve website functionality and customer service.
✔ Send order updates, promotions (only with your consent).
✔ Prevent fraud and comply with legal requirements.

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share it with:

Delivery Partners: To fulfill your orders.
Payment Processors: For secure transactions (e.g., JazzCash, EasyPaisa).
Legal Authorities: If required by Pakistani law.

4. Data Security

We implement SSL encryption, secure payment gateways, and restricted staff access to protect your data. However, no online method is 100% secure—we encourage strong password practices.

5. Your Rights (Pakistan Compliance)

Under Pakistani consumer protection standards, you can:

Access, correct, or delete your personal data.
Opt out of marketing emails (via unsubscribe link).
Withdraw consent by contacting us at [Your Contact Email].

6. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

7. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date at 01/08/2025

8. Contact Us

For privacy-related questions, contact:
📧 Email: support@hopenest.pk
📞 Phone: +03227171391
🏢 Address: Lahore Pakistan